The most effective leaders are the ones who make you feel like they're really listening. Most importantly, they always remember names.
So how can you get better at remembering names?
I learned some secrets to remembering names during my first Dale Carnegie training class last week (I signed up for the eight-week course after hearing Warren Buffet say they "changed [his] life in a big way"). Carnegie passed away in 1955, but his self-improvement courses have trained more than eight million people and are represented in more than 80 countries.
According to my lecturer Bill Lawrence, a lawyer by day, the best way to remember things is to think of the things you know about them in a mental picture — the more exaggerated the image, the easier it is to remember.
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